JC Penney’s Johnson Forgot the First Rule of Retail

Virginia Postrel: Ron Johnson, fired as chief executive officer of J.C. Penney this week, failed not because his vision was necessarily wrong, but because in executing it he forgot the first rule of retailing: To sell people things, you first have to get them into the store. The frequent sales and coupons Penney’s used before … Continue reading JC Penney’s Johnson Forgot the First Rule of Retail